1. Scope
The Privacy Policy and Personal Data Protection aims to regulate the processing of personal data to be carried out by Unlimited Sports – Passion For Challenge, Lda within the scope of its web services, as there are activities associated with this purpose, such as registration for activities, summer camps, and payment processing.
2. Responsible for the processing
The entity responsible for the processing of personal data is Unlimited Sports – Passion For Challenge, Lda, corporate entity no. 510 155 430, headquartered at Rua Santos Bernardes 16 C, 2560-362 Torres Vedras, licensed by ITP with tourist animation license no. 489/2014, holder of the brand Water Park Lagoa do Falcão, which determines the purposes and means of processing such data.
3. What does the processing of Personal Data consist of?
The processing of personal data includes, in particular, the recording, collection, consultation, use, adaptation, alteration, storage, destruction of data, among other operations. For this purpose, if the data subject needs to contact the data controller, they may send a written communication addressed to the data controller at the address: Rua Santos Bernardes, No. 16C, 2560-362 Torres Vedras.
4. Why this privacy policy
This Policy aims to inform Clients about the general rules for the processing of personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (‘GDPR’) and Law No. 58/2019, of August 8, 2019.
The Lagoa do Falcão Water Park respects best practices in the field of safety and the protection of personal data, having taken the necessary technical and organizational measures in order to comply with personal data protection legislation and ensure that the processing of personal data is lawful, fair, transparent, and limited to the authorized purposes.
The Lagoa do Falcão Water Park is committed to the protection and confidentiality of personal data, having adopted the measures it deems appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights that belong to the respective data subjects.
The rules set out in this Personal Data Protection Policy complement the provisions concerning the protection and processing of personal data stipulated in the contracts that Clients enter into with the Lagoa do Falcão Water Park, as well as the rules provided in the terms and conditions that govern the offer of various products and services, which are duly advertised on the respective website.
5. What are personal data
Personal data are any information, of any nature and regardless of the medium, including sound and image, relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, particularly by reference to a name, identification number, location data, electronic identifiers or one or more specific elements of their physical, physiological, genetic, mental, economic, cultural or social identity. The following data are collected by the Lagoa do Falcão Water Park: data provided directly by the data subject; data collected in the context of the relationship established with the data subject; personal data requested from the data subject processed with their consent.
6. Data covered by this privacy policy
This privacy policy describes the privacy practices for the data we collect: through our website (registration forms or information requests), through the software applications made available by us for use on or through computers and mobile devices, through our social media pages that we control and from which you are accessing this privacy policy, through email messages we send with the link to this privacy policy, and through your communications with us online or in person when you visit our facilities.
7. How we collect your personal data
This privacy policy describes the privacy practices of the Lagoa do Falcão Water Park regarding personal data and other data that we collect through:
• Online services: Collection of personal data or other data when there is interaction with our online services, carried out through actions such as browsing, signing up for activities or holiday camps, purchasing services through our website, postings on social media, or promotional offers.
• Visits to our facilities: Collection of personal data during the visit to our facilities.
• Customer Service: Collection of personal data during registration via phone, when communicating with us via email, fax or any other means of contact with customer service.
• Internet-connected devices: We also collect personal data from internet-connected devices available in our space.
8. How long do we keep your personal data?
The period of time during which personal data is stored and retained varies according to the purpose for which the information is processed. In fact, there are legal requirements that mandate the retention of data for a minimum period of time. Therefore, unless there is a specific legal requirement, data will be stored and retained only for the minimum period necessary to pursue the purposes that justified its collection or subsequent processing, as defined by law.
9. What are your rights as a holder
As data subjects, Clients are guaranteed, at any time, the right of access, rectification, updating, limitation, and deletion of their personal data (except for data that is indispensable for the provision of services by the Lagoa do Falcão Water Park duly identified in the Form as mandatory or for compliance with legal obligations to which the data controller is subject), the right to oppose the use of the same for commercial purposes by the Lagoa do Falcão Water Park and to withdraw consent, without compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability.
10. Transmission
In addition to the obligations referred to in the applicable law on data protection or the safeguarding and protection of its own interests, the Lagoa do Falcão Water Park will not share any personal data with third parties, except for companies in its group, provided that the security and integrity of the respective data are guaranteed.
11. Consent for the receipt of information
The data subject will give their prior consent regarding the receipt of commercial communications for marketing purposes, being granted the right to oppose at any time, through written communication addressed to the Lagoa do Falcão Water Park.
12. Access, Change and Update of Data
Without prejudice to the provisions of the data protection legislation, the data subject may do so, directly or by written request addressed to the respective Data Controller, through the following means and contacts:
• By email: [email protected]
• Written communication addressed to the person in charge of treatment, for the Water Park Lagoa do Falcão: Rua Santos Bernardes, 16 C, 2560-362 Torres Vedras.
Data Retention Period
Lagoa do Falcão Water Park will make reasonable efforts to ensure that it retains data about the data subject only for as long as necessary for the purpose for which it was collected, or as required under any contract or applicable law, or until the data subject requests its deletion.
14.Applicability
The privacy and personal data protection policies of Lagoa do Falcão Water Park apply to the processing of personal data carried out within the scope of its commercial activities and service provision, in accordance with the principles of lawfulness, fairness, and transparency.
15. What measures does Lagoa do Falcão Water Park take to ensure the security of your personal data?
Lagoa do Falcão Water Park is committed to ensuring the protection and security of the personal data provided to it, having approved and implemented strict rules in this regard. Compliance with these rules is an obligation for all those who legally access such data.
Given Lagoa do Falcão Water Park’s commitment and dedication to protecting personal data, various technical and organizational security measures have been adopted to safeguard the personal data provided against disclosure, loss, misuse, alteration, processing or unauthorized access, as well as against any other form of unlawful processing.
Additionally, third-party entities that, within the scope of service provision, process the Client’s personal data on behalf of Lagoa do Falcão Water Park, are contractually obliged to implement appropriate technical and security measures that, at all times, comply with the requirements set forth in applicable legislation and ensure the protection of the data subject’s rights (including the privacy and personal data protection of Clients).
16. Cookies
Lagoa do Falcão Water Park uses cookies. The web pages at [email protected] use cookies. Cookies are text files that are stored on a computer system through an internet browser. Many websites and internet servers use cookies. Many cookies contain a cookie ID, which consists of a unique identifier for the cookie. It is a set of characters that web pages and servers can assign to the specific internet browser in which the cookie is stored. This allows the websites and internet servers visited to distinguish the individual browser of the data subject from other internet browsers containing different cookies. A specific internet browser can be recognized and identified using the unique cookie ID.
By using cookies, Lagoa do Falcão Water Park can provide users of the website with easier-to-use services that would not be possible without the cookie settings. Through a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as mentioned, to recognize users of our website. The purpose of this recognition is to make it easier for users to navigate our website. For example, a website user who uses cookies does not need to enter access data every time the website is accessed because this is assumed by the website, and the cookie is stored on the user’s computer system.
The data subject can prevent the setting of cookies on our website at any time by adjusting the settings of the internet browser used and thus permanently deny the setting of cookies. Additionally, cookies already set can be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. If the data subject disables cookie settings in the internet browser used, not all functionalities of our website may be fully usable.
17. Authority and Control
The supervisory authority is the National Data Protection Commission (CNPD), located at Av. D. Carlos I, 134 – 1st Floor, 1200-651 Lisbon, email: [email protected], phone: +351 213 928 400.
18. Communications
Any communication regarding the processing of personal data should be directed to Lagoa do Falcão Water Park via the email: [email protected].